ONLINE RMA REQUEST FORM

Directions: Please complete and submit this form if you are seeking a return. Complete all relevant sections and provide as much information as possible about your return in order to avoid processing delays due to questions about your return. Once you submit this form, you will receive an email with RMA instructions within 24 business hours.

SECTION A: GENERAL INFORMATION

PURCHASER’S FIRST NAME: LAST NAME:

DATE OF PURCHASE: PART NUMBER PURCHASED:

EMAIL ADDRESS (REQUIRED):
ORDER NUMBER (IF KNOWN):

SECTION B: RETURN INFORMATION

PLEASE SELECT THE REASON FOR YOUR REQUEST USING THE 2 CHOICES BELOW:
WARRANTY (Must be within 1 year of purchase) RETURN (Must be within 30 days of purchase)
FOR WARRANTY RETURNS:

Please describe in DETAIL, what is defective about your unit:

Was your unit tested?

YES NO

If YES, what were the results:
FOR RETURNS:

PLEASE SELECT THE REASON FOR YOUR RETURN USING THE DROP DOWN MENU BELOW:

Please describe in detail, why the website description was inaccurate (minimum 50 characters):

Please enter part number ordered (minimum 5 characters): Please enter part number received (minimum 5 characters):

Please provide extra part(s) numbers received (minimum 5 characters):

NOTE: Detailed photo(s) is required of damaged product AND shipping box.
REQUIRED REQUIRED

NOTE: Detailed photo(s) is required of damaged or missing parts.
REQUIRED REQUIRED

NOTE: Detailed photo(s) is required of damaged or missing parts.
REQUIRED REQUIRED

SECTION C: AGREEMENT

I certify I have read and agree with both the warranty and returns policy located on the OBB Starters and Alternators website as also linked below and wish to continue with my RMA request at this time.

FULL NAME: TODAY’S DATE:

NOTE TO CUSTOMER:You will receive your RMA instructions within 24 business hours.

Warranty Policy Returns Policy

ONLINE RMA REQUEST FORM

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